At Matchless Hair, we are committed to providing high-quality products to our customers. If you experience any quality issues with your purchase, please contact us directly at info@matchlesshair.com
Eligibility: If the product is found to have a manufacturing defect or does not meet the quality standards upon receipt, you are eligible for an exchange* or full refund* of the product. (Taxes and shipment fees are not included.) The request must be made within 7 days of receiving the product.
Exchange: We will send you a replacement of the same product, free of charge.
Refund: If an exchange is not possible, we will issue a full refund to the original payment method.
This policy does not cover issues resulting from misuse, accidental damage, or normal wear and tear. We stand behind the quality of our products and strive to ensure your satisfaction.
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